UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank

Mohd Diah, Md Saleh (2011) Corak Perbelanjaan Kad Kredit Islam Oleh Pelanggan Bank. Masters thesis, Universiti Utara Malaysia.

[thumbnail of Mohd_Diah_Md_Saleh.pdf]

Download (991kB) | Preview
[thumbnail of 1.Mohd_Diah_Md_Saleh.pdf]

Download (365kB) | Preview


The purpose of this study was to examine the expenditure pattern of the Islamic credit card. The objective of this study was to investigate the level of satisfaction of the Islamic credit card usage patterns, the different levels of customer satisfaction using the Islamic card based on demographic factors and study the factors of service quality dimensions of Islamic credit cards with customer satisfaction. The survey method was used to collect primary data. Some sample clients from private and government staff in UUM, Bukit Kayu Hitam, Unimap, Kangar and Kuala Perlis. Data were collected through questionnaires and analyzed using the Statistical Package for Social Sciences (SPSS). The results of this study showed a positive correlation between spending patterns of customer satisfaction. In conclusion, the research objective is to analyze the behavior and spending patterns of Islamic credit card are achieved.

Item Type: Thesis (Masters)
Supervisor : Abu Bakar, Azizi
Item ID: 2872
Uncontrolled Keywords: Expenditure Pattern, Islamic Credit Card
Subjects: H Social Sciences > HG Finance
Divisions: College of Business (COB)
Date Deposited: 30 Jul 2012 02:11
Last Modified: 15 Jun 2022 01:00
Department: College of Business
Name: Abu Bakar, Azizi
URI: https://etd.uum.edu.my/id/eprint/2872

Actions (login required)

View Item
View Item