UUM Electronic Theses and Dissertation
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Factors that influence the resignation intention among middle managers in Tenaga Nasional Berhad

Nik Afiah, Abdul Halim (2013) Factors that influence the resignation intention among middle managers in Tenaga Nasional Berhad. Masters thesis, Universiti Utara Malaysia.

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Employee resignations in nearly all organizations worldwide have raised great
concerns. Rapid exit of employees presents serious obstacles to the organizations in
achieving their organizational goals. Employee resignation should be analysed in order to forecast future losses and to identify various reasons for people leaving the organization. Hence, the scope of this research concentrates on the middle managers in Tenaga National Berhad because this group is the major contributor to the total resignation in this organization which is 200 out of 2270 middle managers had resigned for the past five years (1st January 2008 until 31st December 2012). TNB is now struggle to cope with the shortage of competent manpower to support the company in diversifying its business overseas, whilst at the same time defending company’s core business in Peninsular Malaysia. Thus, the overall purpose of this research is to find out the factors that influence the resignation intention among middle managers. Regression results indicated that pay and benefits, career advancement, recognition and senior leadership had explained 55.5% variances of resignation intention. The findings also concluded that pay and benefits and senior leadership have significant relationship with resignation intention. Meanwhile, career advancement and
recognition have no relationship with resignation intention. Moreover, pay and
benefits produced the highest influence on resignation intention among middle managers. It can be stated that compensation is a motivating factor to most middle managers in TNB according to need based and process theories of retention

Item Type: Thesis (Masters)
Supervisor : Tan, Fee Yean
Item ID: 5019
Uncontrolled Keywords: Resignation Intention, Pay and Benefits, Career Advancement, Recognition, Senior Leadership
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 12 Oct 2015 06:58
Last Modified: 26 Jan 2023 03:41
Department: Othman Yeop Abdullah Graduate School of Business
Name: Tan, Fee Yean
URI: https://etd.uum.edu.my/id/eprint/5019

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