UUM Electronic Theses and Dissertation
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Factors influencing perceived stress among nurses: The case at National Cancer Institute

Kama Azida, Kamarulzaman (2015) Factors influencing perceived stress among nurses: The case at National Cancer Institute. Masters thesis, Universiti Utara Malaysia.

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The aim of this study was to investigate the factors influencing perceived stress among nurses; the case at National Cancer Institute (NCI). The independent factors studied are: workload, patient’s death and dying, inadequate preparation, lack of staff support, uncertainty concerning treatment by physician, conflict with physicians and conflict with other nurses. This study examined the level of perceived stress encountered by nurses at the NCI and to identifying the influential among the occupational stressor on nurses at NCI. The Nursing Stress Scale (NSS) by Gray-Toft and Anderson (1981) and the Perceived Stress Scale (PSS) by Cohen et al., (1983) were use as the research instrument. A total of 182 nurses were selected as respondents from a population of 390 nurses. Data were analyzed using descriptive
statistics (mean and standard deviation) and inferential statistics (correlation and
multiple regressions). Overall, the findings indicate low level of perceived stress
experienced by nurses in NCI. The results of the correlation analysis showed that out of seven factors, six have a low and positive relationship with perceived stress while
(uncertainty concerning treatment by physician) shows no relationship at all. Based on multiple regression result study, 19.7% of the perceived stress could be explained by the factors studied. The most influential factors are the inadequate preparation and conflict with physicians factor. This study would like to suggest to the NCI management to initiate proactive measures to address the stress issues exist by providing a range of appropriate on-going training courses that would include
techniques of handling stress at work in order to produce productive worker with an excellent work culture

Item Type: Thesis (Masters)
Supervisor : Mohd Yunus, Jasmani
Item ID: 5250
Uncontrolled Keywords: Nurses, National Cancer Institute, Perceived Stress
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 06 Dec 2015 01:07
Last Modified: 18 Mar 2021 08:21
Department: Othman Yeop Abdullah Graduate School of Business
Name: Mohd Yunus, Jasmani
URI: https://etd.uum.edu.my/id/eprint/5250

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