UUM Electronic Theses and Dissertation
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Celebrity and non-celebrity endorsement effectiveness on consumers' attitude towards advertisement

Wan Noraini, Wan Napi (2015) Celebrity and non-celebrity endorsement effectiveness on consumers' attitude towards advertisement. Masters thesis, Universiti Utara Malaysia.

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Celebrity is frequently used in advertisement to build awareness towards the product and brand. It is referring to the percentage of people who are familiar with a particular
product or brand being advertised. Traditionally awareness is built incrementally and a lot of money and time is spent. On the other hand, the time taken to build awareness is
shorter if a celebrity is use in the advertisement. Celebrity is also being used to position a brand in order to make the brand more believable. However this study postulates that there is no difference using celebrity and non-celebrity toward consumer’s attitude on
advertisement especially for the consumer goods. Thus the objective of this study is to
investigate: (i) whether celebrity and non-celebrity have similar endorser impact on
consumers’ attitude on advertisement and (ii) the effect of celebrity and non-celebrity
endorser characteristics (attractiveness, trustworthiness, expertise and product - brand
congruency) on consumers’ attitude on advertisement. The development of the
questionnaire is based on the literature review. Using similar questionnaire but two
different advertisement, celebrity and non-celebrity as the model, were distributed. Out of 400 questionnaires, 333 questionnaires were returned but only 325 questionnaires were
usable. The descriptive, correlation and regression analysis were conducted. The results
show that the relationship between the independent and dependent variables is positive.
However the score for the advertisement using the celebrity as the model have a higher score compared to non-celebrity. Thus this study could be concluded that there is a difference in using celebrity toward consumers’ attitude on advertisement for consumer goods

Item Type: Thesis (Masters)
Supervisor : Md Said, Nor Pujawati
Item ID: 5251
Uncontrolled Keywords: Celebrity, non-celebrity, consumer goods, attitude on advertisement, endorser
Subjects: H Social Sciences > HF Commerce. > HF5415.33 Consumer Behavior.
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 06 Dec 2015 01:07
Last Modified: 29 Mar 2021 09:49
Department: Othman Yeop Abdullah Graduate School of Business
Name: Md Said, Nor Pujawati
URI: https://etd.uum.edu.my/id/eprint/5251

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