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Using Simulation To Evaluate The Performance Of Internet Payment System : A Case On Cybank

Ida Harlina, Ikhwan Nasir (2002) Using Simulation To Evaluate The Performance Of Internet Payment System : A Case On Cybank. Masters thesis, Universiti Utara Malaysia.

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Abstract

The Internet Payment System (IPS) is the latest means of doing financial transactions over the Internet. Howvever. its inefficient usage anlong Internet users has become a
prime discussion anlong many folks and many tentative assumptions were made. Hence, the first aspect of this research was aimed to identify problems and reasons
that caused this hindrance. The result indicated the time-consuming factor to process real-time requests as one of its main deficiency. A few performance enhancement
approaches were recognized and Cybank's management was stimulated to counter those predicaments in order to excite its current and potential users in employing
Cybank. This is in line with Cybank's vision, which is to be a world class IPS supplier in the IPS industry. The second aspect of this research covered the use of
simulation in modeling the operational behavior of Cybank. It has been proven that this technique is very effective in modeling such complex systems like the IPS. The
simulation technique has also succeeded in recommending appropriate and sound changes that could be implemented on Cybank, based on the quantitative result acquired from experiments performed on the built model.

Item Type: Thesis (Masters)
Supervisor : UNSPECIFIED
Item ID: 527
Uncontrolled Keywords: Internet Payment System, Cybank, Performance Survey, Simulation, Model Experimentation
Subjects: H Social Sciences > HG Finance
Divisions: Faculty and School System > Sekolah Siswazah
Date Deposited: 21 Oct 2009 05:08
Last Modified: 24 Jul 2013 12:07
Department: Sekolah Siswazah
URI: https://etd.uum.edu.my/id/eprint/527

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