UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Factors influencing service commitment of school teachers

Anith Raihana, Zahari (2016) Factors influencing service commitment of school teachers. Masters thesis, Universiti Utara Malaysia.

[thumbnail of s810136_01.pdf]

Download (1MB) | Preview
[thumbnail of s810136_02.pdf]

Download (2MB) | Preview


Service commitment among teachers has been an important issue due to the modernization of education. Predicting employees satisfaction, commitment and turnover is crucial because employees are the only source of sustainable competitive advantage to organisations. Teachers nowadays should be multi-tasking as well as being able to teach students in different ways. They must create a creative environment in order to attract
students to participate in the class through various audio visual aids in the teaching process. This study therefore aims to determine the factors influencing service commitment among school teachers. Factors such as Job Satisfaction, Leadership, Reward, Working Environment, and Motivation are being investigated. Teachers from
various high schools in Kubang Pasu District, Kedah were chosen as respondents of this study. A total number of 350 questionnaires were distributed to respondents using simple random sampling method. Only 315 questionnaires were returned and used for analysis. The result of correlation analysis showed that there is a significant relationship between
all the independent variables (Job Satisfaction, Leadership, Reward, Working Environment, and Motivation) towards Service Commitment. On the other hand, the result of regression analysis indicates that there are only two independent variables that significantly influenced Service Commitment, which is Job Satisfaction and Reward. In conclusion, the finding of this study shows that teachers’ commitment and engagement is one of the most critical factors in students success.

Item Type: Thesis (Masters)
Supervisor : Adam, Mohamad Zainol Abidin
Item ID: 5922
Uncontrolled Keywords: Service Commitment, Job Satisfaction, Leadership, Reward, Working Environment, and Motivation
Subjects: L Education > LB Theory and practice of education > LB2801-3095 School administration and organization
H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 28 Dec 2016 15:48
Last Modified: 05 Apr 2021 01:57
Department: Othman Yeop Abdullah Graduate School of Business
Name: Adam, Mohamad Zainol Abidin
URI: https://etd.uum.edu.my/id/eprint/5922

Actions (login required)

View Item
View Item