Development of an information and communication technology works interface framework for large scale construction-based project

This research aims to develop an Information and Communication Technology (ICT) Works Interface Framework for large scale construction-based project in construction industry. Based on KLIA Consultancy Services Sdn Bhd’s (KLIACS) experiences in managing several large scale construction projects, interfacing problems related to ICT works have been revealed and discussed. Poor integration and coordination of works between ICT and engineering parties were the most common problem encountered in the construction-based project. The interfacing of ICT works with related engineering works should be clearly defined to ensure that neither gaps nor redundancies occurred among the parties involved. Hence, a study on the interfacing problems between ICT and engineering works is significant. A case study on an on-going construction project managed by the KLIA Consultancy Services Sdn Bhd (KLIACS) was selected to gain an insight into the types of ICT and engineering works which are usually found in construction works.
An Action Research approach was applied to explore the interfacing problems to identify the common works interface between ICT and engineering, involving all the related parties and at the same time solve the problems while the project was underway. Interdisciplinary techniques such as Requirements Engineering, Focus Group and Works Interface Coordination were used to solve the interfacing problems in the Action Research cycle. At the end of the research, an ICT Works Interface Framework was successfully developed. The framework has proved to be beneficial to those involved in the interfacing works of the construction project managed by KLIACS. Theoretically, the framework provides a proven model to researchers and academia involved with field management for their curriculum module. Generally, this research provides significant contribution to the construction industry as it serves as a guide for companies or government agencies to manage ICT works involving various parties for their entire
construction-based projects.