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The relationships between workload, autonomy, supervisor's support, resilience and work engagement among nurses in Kedah

Nur Iffah Adila, Mat Jib (2020) The relationships between workload, autonomy, supervisor's support, resilience and work engagement among nurses in Kedah. Masters thesis, Universiti Utara Malaysia.

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Work engagement is viewed as a state of positive work-based whereby an individual brings high energy, work pleasure, activation and connection with their jobs. As in healthcare industry, nurses need to deal with high demands to improve quality care, while have to cope with burnout, stress and exhaustion at workplace. Within that, work engagement, is not only express the employees (nurses) with high potency in their task but enables them to be more effective and efficient to tackle issues on their job related. Hence, this study conducted to emphasize the possible variables and specifically to
investigate the level of nurses’ work engagement by examining the relationship between workload, autonomy, supervisor support, resilience and work engagement among nurses in kedah. Job Demand-Resources (JD-R) model and theory Positive Organizational Behavior (POB) was used to explain the relationship between variables to support the research framework. A total of 225 nurses working in Public Hospital in
Kedah participated in this study. Data was analyses by using Statistical Packages for Social Science (SPSS) software 25.0 to test the reliability, correlation, regression and hypothesis of this study. Result on regression analysis show that workload, supervisor support and resilience are positively related with nurses’ work engagement. Besides, in this study autonomy is not significant to nurses’ work engagement on the regression
analysis. Moreover, level of nurses’ work engagement in this study is high. Overall, the possible reasons of this findings, as well as implication on individual, management, academic and recommendation for future study are discussed.

Item Type: Thesis (Masters)
Supervisor : Che Mit, Daratul Ambia
Item ID: 8273
Uncontrolled Keywords: Work engagement, workload, autonomy, supervisor support, resilience, Public Hospital, Kedah
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 24 May 2021 03:18
Last Modified: 29 Jan 2024 08:21
Department: School of Business Management
Name: Che Mit, Daratul Ambia
URI: https://etd.uum.edu.my/id/eprint/8273

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