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Influence of HRM practices and work-life balance on employees' performance in retail industry

Jananitharan, Jivanathan (2019) Influence of HRM practices and work-life balance on employees' performance in retail industry. Masters thesis, Universiti Utara Malaysia.

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Abstract

This study examines the influence of human resources management (HRM) practices and work-life balance on employees' performance in retail industry. In this study, two HRM practices (training and development and compensation and benefits) and work-life balance were tested against employees' performance. A total of 326 respondents from branches of selected a retail store at the northern state of Malaysia in Penang, Bukit Mertajam and Alor Setar are taken as samples. Instruments are taken from valid and reliable sources. Statistical Package for Social Science (SPSS) version 25 was used to analyze the data gathered through questionnaire. The objective of this study was achieved using regression analysis whereby the results are also presented using descriptive, reliability and correlation statistics. Findings reveal training and development, compensation and benefits and worklife balance were positively related to employees' performance. Suggestions are made for future study on ways to increase employees' performance among the employees.

Item Type: Thesis (Masters)
Supervisor : Yahya, Khulida Kirana
Item ID: 8771
Uncontrolled Keywords: HRM practices, work-life balance, employees' performance, retail industry
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 31 Oct 2021 02:48
Last Modified: 08 Aug 2022 06:40
Department: School of Business Management
Name: Yahya, Khulida Kirana
URI: https://etd.uum.edu.my/id/eprint/8771

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