UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

The relationship between work overload, role conflict and supervisory support on the occupational stress among nurses in Hospital in Northern Region, Malaysia

Mustaffa, Yaakob (2020) The relationship between work overload, role conflict and supervisory support on the occupational stress among nurses in Hospital in Northern Region, Malaysia. Masters thesis, Universiti Utara Malaysia.

[thumbnail of s823279_01.pdf] Text
s823279_01.pdf

Download (2MB)
[thumbnail of s823279_02.pdf] Text
s823279_02.pdf

Download (2MB)
[thumbnail of s823279_references.docx] Text
s823279_references.docx

Download (55kB)

Abstract

This study primary focuses on investigating the relationship between independent variables of work overload, role conflict, supervisory support and dependent variable of occupational stress among nurses. The Job Demand Control Support (JDCS) model
was utilized in explaining the relationship between the research variables in the research framework. A total of 110 nurses in one government hospital in Northern region, Malaysia participated in this study. Data were collected through questionnaire. Three hypotheses were tested using SPSS 25. The findings indicated that work overload and role conflict were significant and positively related to occupational stress among the respondents. Theoretical and practical implications of the study as well as suggestions for future research were also discussed.

Item Type: Thesis (Masters)
Supervisor : Hasssan, Zuraida
Item ID: 8868
Uncontrolled Keywords: Occupational stress, Work overload, Role conflict, Supervisory support, Nurse, Northern region hospital, Malaysia
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 05 Dec 2021 01:36
Last Modified: 28 Jan 2024 03:08
Department: School of Business Management
Name: Hasssan, Zuraida
URI: https://etd.uum.edu.my/id/eprint/8868

Actions (login required)

View Item
View Item