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A study on the factors influencing job performance among administration staffs in Taylor's University

Nur'izzaty Syafiqa, Mohamad (2019) A study on the factors influencing job performance among administration staffs in Taylor's University. Masters thesis, Universiti Utara Malaysia.

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The objective of this examine whether physical environmental at workplace, individual factors, organizational factor and colleague factor has relationship and effect on job performance among administration staffs in Taylor's University. Questionnaires were used to collect the primary data. The respondents are the administrative staffs at Taylor's University from the regular staffs and do not include the senior management group. 300 sets of questionnaires were distributed. A total of 289 questionnaires were successfully collected back. Five hypotheses were developed. The data were analysed using the descriptive, correlation and regression analysis. All independent variables are correlated to job performance. The regression analysis shows that colleague factor is the most influential factor on job performance. This is followed by individual factors Interestingly, physical environment at workplaces and organizational factor does not have an effect on job performance. It is recommended that future study should also include other variables and to include staffs from other departments in Taylor's University for a better understanding on the factors that influencing job performance at Taylor's University.

Item Type: Thesis (Masters)
Supervisor : Md. Said, Nor Pujawati
Item ID: 8889
Uncontrolled Keywords: Physical Environment, Individual Factor, Organizational Factor, Colleague Factor And Job Performance
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.7 Organizational Behavior.
Divisions: School of Business Management
Date Deposited: 05 Dec 2021 02:08
Last Modified: 14 Mar 2023 08:15
Department: School of Business Management
Name: Md. Said, Nor Pujawati
URI: https://etd.uum.edu.my/id/eprint/8889

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