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Shura implementation towards work commitment: a study at Northern region road transport department

Zulhasmi, Mohamad (2018) Shura implementation towards work commitment: a study at Northern region road transport department. Masters thesis, Universiti Utara Malaysia.

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The practice of Shura by the management through discussion and by making decision together with the employees is believed to give great impacts to employees' work commitment. Thus, failing to do so will reduce employees' work commitment. For the matter, the study has constructed a Shura framework based on the leadership
of the Prophet Muhammad. The objective of this research is to examine the implementation of Shura practice in northen region Road Transport Department and its relation with employees' work commitment. Leadership elements that have been studied include openness, consensus, trust, advice, and amanah. While the elements of employees' commitment encompass responsibility, cooperation, discipline, competence, and organisational relationship. Besides that, this study also studied whether there is a significant relationship between the elements of Shura under the
organization's leadership with employees' work commitment. This study used quantitative design with the questionnaire as a fundamental data acquisition. A total of 222 staffs from three Road Transport Department (RTD) offices in northen region were selected as respondents of this study. The data was analysed using the Statistical Package for The Social Science (SPSS) 21.0. The study found that all five elements of the Shura practice have a significant relationship towards the increase of employees' work commitment. The element of consensus is the key element in Shura leadership which proved that the management should always apply consensus to achieve a dynamic increase in work commitment. Shura framework was built based on the leadership of Prophet Muhammad as a guideline towards a holistic leadership and it encourages the increase in sustainable of work commitment. In conclusion, the implication of Shura leadership helps to ensure an outstanding organizational performance in public sector.

Item Type: Thesis (Masters)
Supervisor : Aziz, Ahmad Bashir
Item ID: 8939
Uncontrolled Keywords: Shura, work commitment
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 19 Dec 2021 01:23
Last Modified: 19 Dec 2021 01:23
Department: Othman Yeop Abdullah Graduate School of Business
Name: Aziz, Ahmad Bashir
URI: https://etd.uum.edu.my/id/eprint/8939

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