UUM Electronic Theses and Dissertation
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Relationship of technostress and literacy facilitation towards employees job satisfaction

Shameelawati, Shaari (2019) Relationship of technostress and literacy facilitation towards employees job satisfaction. Masters thesis, Universiti Utara Malaysia.

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Job satisfaction is a vital aspect as it was perceived as an atitude that relate to employee motivation and attitudes towards life satisfaction. Satisfied employees are believed to be more productive and remains in the organization longer. Job satisfaction also can make the employees more creative and innovative. This study is done to understand the relationship of technostress and literacy facilitation that might affect the job satisfaction. This research focused On Community Colleges in Northern Region. 250
questionnaires were distributed to the employees at the colleges. All variables are measured using 26 items drawn from previous studies. This is a quantitative study and convenient sampling is chosen for this research because each employee in the institution has equal probability of being chosen. The findings of this study is, a negative relationship between techno-invasion and employees job satisfaction. Positive relationship found between literacy facilitation and employees job satisfaction. There are several recommendations made for future research to have better results. The results from this study is hoped can provide information to other people besides the insitutions for a better understanding regarding this matter. By having knowledge regarding job satisfaction of employees, greater success can be achieved by this institutions.

Item Type: Thesis (Masters)
Supervisor : Hassan, Zuraida
Item ID: 9144
Uncontrolled Keywords: job satisfaction, technostress, techno-overload, techno-invasion, technocomplexcity, techno-uncertainty,techno-inhibitors, literacy facilitation.
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 28 Mar 2022 00:49
Last Modified: 16 Aug 2022 07:12
Department: School of Business Management
Name: Hassan, Zuraida
URI: https://etd.uum.edu.my/id/eprint/9144

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