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The influence of work-related factors on job satisfaction among assistant medical officer in Hospital Kuala Lumpur

Wan Muhamad Azman, Wan Abdullah (2020) The influence of work-related factors on job satisfaction among assistant medical officer in Hospital Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.

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The purpose of this study was to find out factors that influence job satisfaction among Assistant Medical Officer at Hospital Kuala Lumpur. Independent variables are workload, work stress and working environment while dependent variables are job satisfaction. In this study, out of the total Assistant Medical Officer at Hospital
Kuala Lumpur, 238 participated in this study by answering the survey questionnaire. Data were analysed using descriptive statistics (mean and standard deviation) and inference statistics (correlation and multiple regressions). The findings of this study
show that workload is not significant with job satisfaction and work stress was significant and have negative relationship with job satisfaction, whereas working environment have a significant positive relationship with job satisfaction. The study also showed that overall job satisfaction among respondents was moderate.
Meanwhile, based on the multiple regression results, 25.4% of job satisfaction was explained by the factors studied. The most influential factor was the working environment, followed by work stress and non-influential factor was workload. The study proposes to increase the level of job satisfaction of all employees, management and supervisors, to improve their respective roles to ensure that all employees' welfare is improved and to look at other factors that may contribute to employee job satisfaction. Workload, work stress and work environment are moderate. This indicates that only two contributing factors studied among Assistant Medical
Officers such as work stress and working environment contribute to employee job satisfaction while workload did not significantly contribute to job satisfaction. Researcher’s hope that more studies will be conducted in the future either in the qualitative or quantitative form of the Assistant Medical Officer in ensuring the
existence and level of professionalism of this profession is comparable to other professions in the Ministry of Health Malaysia.

Item Type: Thesis (Masters)
Supervisor : Zulkifly, Syazwan Syah
Item ID: 9228
Uncontrolled Keywords: Assistant Medical Officer, Workload, Work Stress, Working Environment and Job Satisfaction.
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 06 Apr 2022 00:37
Last Modified: 29 Jan 2024 08:27
Department: Othman Yeop Abdullah Graduate School of Business
Name: Zulkifly, Syazwan Syah
URI: https://etd.uum.edu.my/id/eprint/9228

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