UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms

Albayati, Mohammed Sami Noori (2019) Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms. Doctoral thesis, Universiti Utara Malaysia.

[thumbnail of depositpermission_s93686.pdf] Text
depositpermission_s93686.pdf
Restricted to Repository staff only

Download (14kB) | Request a copy
[thumbnail of s93686_01.pdf] Text
s93686_01.pdf

Download (3MB)
[thumbnail of s93686_references.docx] Text
s93686_references.docx

Download (108kB)

Abstract

Innovation is a very important topic for the sustainability of companies and nations. This thesis examines how leader attention to information influences innovation performance with the help of management control systems (MCS) in Malaysian medium-sized manufacturers’ context. In particular, it investigates which and how
MCS mediate leader attention to improving innovation performance. Leader’s attention comprises information search selection and search intensity of senior managers of medium-sized manufacturers. MCS are viewed as practices to convey
information and help senior managers to maintain or alter the pattern of innovationrelated activities. MCS are operationalized based on Simons’ levers of control (LOC)- beliefs, boundary, diagnostic, and interactive controls. The resource-based view
(RBV), the attention-based theory of search, and LOC framework are integrated to measure the constructs and explain these relationships. Data were collected through structured questionnaires sent to 654 manufacturers. Ordinary least square (OLS) regression path analysis was used to analyze the data from 156 returned surveys. The result shows that both leader attention dimensions have direct effects on innovation performance. Search selection has a direct effect on all LOC except boundary systems.
However, search intensity does not have a direct effect on boundary and diagnostic systems. Beliefs and interactive systems mediate leader attention (both dimensions) in enhancing innovation performance. These findings imply that not all control mechanisms restrict innovation activities. If used selectively, control levers can help senior managers optimize information search to enhance innovation performance. Overall, the findings may be applicable to firms to recognize the important role of MCS in reporting relevant information to manage their information search activities.
This issue is more pertinent among medium-sized manufacturers as they relatively have less elaborate control systems and lack proper use of information provided by the MCS. The policymakers can incorporate the findings in training materials for senior
managers.

Item Type: Thesis (Doctoral)
Supervisor : Alaudin, Ahmadasri and Abas, Zakaria
Item ID: 9410
Uncontrolled Keywords: management control systems, levers of control, leader attention, innovation performance, medium-sized manufacturing firms
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Date Deposited: 29 May 2022 09:47
Last Modified: 29 May 2022 09:47
Department: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Name: Alaudin, Ahmadasri and Abas, Zakaria
URI: https://etd.uum.edu.my/id/eprint/9410

Actions (login required)

View Item
View Item