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The determinants of employee engagement: the study among academic staff in Malaysia private higher education institutions

Subhacini, Subramaniam (2021) The determinants of employee engagement: the study among academic staff in Malaysia private higher education institutions. Doctoral thesis, Universiti Utara Malaysia.

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Abstract

Employee engagement is crucial for the development of any organisation. Abundant studies have shown that organisations with engaged employees experience greater benefits. However, studies found that there is a crisis in terms of employee engagement
among academic staff working in the private higher education sector and it needs to be addressed at the earliest to achieve the aspiration of the government to position the country as a hub for tertiary education in the region. Thus, using social exchange theory and job demand-resource (JD-R) model, this study was carried out to investigate the relationship between job demands (work-family conflict, work overload) and job resource factors (perceived organisational support, rewards and recognition) and employee engagement. The data was collected from 341 academic staff working in the selected private universities through an online survey and the respondents were selected based on disproportionate stratified random sampling method. SPSS version 23 was used to test the proposed hypotheses of the study. The results of the study indicated that job demand factor of work-family conflict negatively
influenced employee engagement. However, the other job demand factor, which is work overload, did not reveal an anticipated negative relationship with employee engagement. The result also found that job resource factors (perceived organisational support, rewards and recognition) are positively related to employee engagement. This study contributes to the engagement literature by examining the factors affecting employee engagement among Malaysian academic staff, which has been carefully selected to suit the academics’ work setting and the nature of their job. Moreover, the study will also guide the practitioners to propose policies and strategies to enhance the engagement of academic staff.

Item Type: Thesis (Doctoral)
Supervisor : Sri Ramalu, Subramaniam
Item ID: 9622
Uncontrolled Keywords: job demands, job resources, employee engagement
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 13 Jul 2022 08:58
Last Modified: 19 Mar 2024 01:49
Department: Othman Yeop Abdullah Graduate School of Business
Name: Sri Ramalu, Subramaniam
URI: https://etd.uum.edu.my/id/eprint/9622

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