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Examining consumer's intention to purchase sustainable building of residential property in Klang Valley, Malaysia

Woon, Siew Lim (2020) Examining consumer's intention to purchase sustainable building of residential property in Klang Valley, Malaysia. Doctoral thesis, Universiti Utara Malaysia.

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Abstract

The strict compliance for sustainable building projects is deemed necessary among building developers to gain competitive advantage. The goals of this research were five-fold: (a) to investigate the influence of attitude, subjective norm, perceived
behavioral control, sustainability concerns, sustainability knowledge, government incentives, perceived quality and perceived value on consumers’ intention to purchase sustainable residential property buildings in the Klang Valley, Malaysia; (b) to examine the influence of sustainability concerns on consumers’ attitude towards
purchasing sustainable buildings; (c) to assess the influence of sustainability concerns on subjective norm towards purchasing sustainable buildings; (d) to examine the influence of sustainability knowledge on subjective norm towards purchasing sustainable buildings; and (e) to determine the influence of government incentives on perceived behavioral control towards purchasing sustainable buildings. The extended theory of planned behavior was adopted in this study and 12 hypotheses were formulated. A self-administered questionnaire was employed for data collection using the systematic sampling method. 390 questionnaires were distributed to every fifth customer who walked into the selected sales galleries displaying sustainable buildings in the Klang Valley. The collected data was analyzed using the multiple regression
analysis via the Statistical Package for Social Sciences (SPSS) version 26.0. The findings show attitude was the strongest predictor of purchase intention, followed by sustainability concerns and sustainability knowledge. Subjective norm, perceived behavioral control and government incentives were found to be equally important but no direct influence purchase intention. Lastly, perceived quality and perceived value did not influence purchase intention. The research findings can aid property marketers
to have a better understanding of the factors that most significantly affect consumers’ intention to purchase sustainable residential property buildings in the Klang Valley, Malaysia.

Item Type: Thesis (Doctoral)
Supervisor : Mohd. Suki, Norazah
Item ID: 9665
Uncontrolled Keywords: Sustainable Building of Residential Property, Purchase Intention, Theory of Planned Behavior (TPB)
Subjects: H Social Sciences > HF Commerce. > HF5415.33 Consumer Behavior.
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 31 Jul 2022 02:22
Last Modified: 29 Jan 2024 08:42
Department: Othman Yeop Abdullah Graduate School of Business
Name: Mohd. Suki, Norazah
URI: https://etd.uum.edu.my/id/eprint/9665

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