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International tourists' attitude and intention to visit green hotels in Malaysia

Patwary, Ataul Karim (2021) International tourists' attitude and intention to visit green hotels in Malaysia. Doctoral thesis, Universiti Utara Malaysia.

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Abstract

The booming tourism sector in a particular country will lead to several economic benefits. Despite these economic benefits, the tourism and hospitality industry should not disclaim climate change responsibilities such as rising sea levels, desertification,
deforestation, or snow and ice melting. Particularly in the tourism sector, hotels contribute immensely to global warming through high energy and water consumption. Although the hotel industry has been initiating and promoting green concepts to contribute to environmental protection, consumers' demands are still uninspiring.
Fewer preferences of green hotels by consumers has turn the investment in green hotels into a risky investment. In the hotel industry, consumers' attitudes and intentions towards green hotels have not been fully understood. Therefore, marketers are facing
difficulties in attracting tourists to choose green premise. Besides, environmentally concerned consumers are temporarily fluctuating their preferences when choosing green hotels. Therefore, this study aims to examine the effect of environmental knowledge, perceived environmental responsibility, altruism, green price sensitivity, green availability on tourists' attitudes to visit green hotels in Malaysia. It further examined the effect of tourists' attitudes, subjective norms, and perceived behavioral control on tourists' intention to visit green hotels in Malaysia. The study aimed to look at the mediating effect of tourists' attitudes on the relationship between environmental
knowledge, perceived environmental responsibility, altruism, green hotel price sensitivity, green hotel availability, and behavioural intention to visit green hotels in Malaysia. The study used a quantitative research design and interviewed 393 international tourists in Malaysia using systematic random sampling. Descriptive
analysis was done using SPSS, and inferential analysis was conducted using SmartPLS software. The study found that environmental knowledge, perceived environmental responsibility, altruism, and green price sensitivity significantly influence attitude. It
also found that environmental knowledge, altruism, green price sensitivity, green availability, attitude, perceived behavioral control, and subjective norm has a significant influence on intention. For mediating effects, attitude mediates the relationship between environmental knowledge, perceived environmental responsibility, altruism, green price sensitivity, and intention. This study speculates strong practical and theoretical contributions by highlighting the consumers' attitude and behavioural intention, along with the mediating effects concerning green practices
in the hotel industry.

Item Type: Thesis (Doctoral)
Supervisor : Omar, Hamimi and Tahir, Shaharuddin
Item ID: 9711
Uncontrolled Keywords: Attitude, Intention, Perceived Behavioural Control, Subjective Norm, Green Hotels, Tourism, Malaysia
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > G154.9-155.8 Travel and state. Tourism
Divisions: Ghazali Shafie Graduate School of Government
Date Deposited: 04 Aug 2022 07:28
Last Modified: 04 Aug 2022 07:28
Department: Ghazali Shafie Graduate School of Government
Name: Omar, Hamimi and Tahir, Shaharuddin
URI: https://etd.uum.edu.my/id/eprint/9711

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