UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

The relationship between work stress and work commitment among special branch Royal Malaysia Police officers

Gunasekaran, Sri Puhaneswaran (2021) The relationship between work stress and work commitment among special branch Royal Malaysia Police officers. Masters thesis, Universiti Utara Malaysia.

[thumbnail of permission to use-allowed.pdf] Text
permission to use-allowed.pdf
Restricted to Repository staff only

Download (331kB) | Request a copy
[thumbnail of s825461_01.pdf] Text
s825461_01.pdf

Download (1MB)

Abstract

This study aims to look at the level of work stress and its relationship with commitment among special branch police officers in Bukit Aman. A total of 201 respondents involved in this study. The results of descriptive analysis showed that the level of work stress among special branch police officers was at a high level with a mean value of 4.64 and a standard deviation of 0.439. Meanwhile, the level of work
commitment is at a high level with a mean value of 4.55 and a standard deviation of 0.335. Next, one -way ANOVA analysis showed that there were differences in stress levels based on service duration factors. Finally, Pearson Correlation analysis showed that there was a relationship between these two variables with a coefficient r value of
0.884. The implication of this study is that officers in Bukit Aman were able to identify the importance of managing the level of work stress. Therefore, all parties should mobilize energy in improving service delivery through effective emotional management practices. An orderly organizational environment and leadership practices are able to control the level of stress among police officers.

Item Type: Thesis (Masters)
Supervisor : Zahar, Marziah
Item ID: 9884
Uncontrolled Keywords: Stress, Commitment, Service Delivery, RMP, Special Branch officers
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: School of Business Management
Date Deposited: 26 Sep 2022 08:03
Last Modified: 26 Sep 2022 08:03
Department: School Of Business Management
Name: Zahar, Marziah
URI: https://etd.uum.edu.my/id/eprint/9884

Actions (login required)

View Item
View Item