Gunasekaran, Sri Puhaneswaran (2021) The relationship between work stress and work commitment among special branch Royal Malaysia Police officers. Masters thesis, Universiti Utara Malaysia.
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Abstract
This study aims to look at the level of work stress and its relationship with commitment among special branch police officers in Bukit Aman. A total of 201 respondents involved in this study. The results of descriptive analysis showed that the level of work stress among special branch police officers was at a high level with a mean value of 4.64 and a standard deviation of 0.439. Meanwhile, the level of work
commitment is at a high level with a mean value of 4.55 and a standard deviation of 0.335. Next, one -way ANOVA analysis showed that there were differences in stress levels based on service duration factors. Finally, Pearson Correlation analysis showed that there was a relationship between these two variables with a coefficient r value of
0.884. The implication of this study is that officers in Bukit Aman were able to identify the importance of managing the level of work stress. Therefore, all parties should mobilize energy in improving service delivery through effective emotional management practices. An orderly organizational environment and leadership practices are able to control the level of stress among police officers.
Item Type: | Thesis (Masters) |
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Supervisor : | Zahar, Marziah |
Item ID: | 9884 |
Uncontrolled Keywords: | Stress, Commitment, Service Delivery, RMP, Special Branch officers |
Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
Divisions: | School of Business Management |
Date Deposited: | 26 Sep 2022 08:03 |
Last Modified: | 26 Sep 2022 08:03 |
Department: | School Of Business Management |
Name: | Zahar, Marziah |
URI: | https://etd.uum.edu.my/id/eprint/9884 |