UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor

Zaini, Jass (2002) Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor. Masters thesis, Universiti Utara Malaysia.

[thumbnail of ZAINI_B._JASS.pdf] PDF
Restricted to Registered users only

Download (35MB) | Request a copy
[thumbnail of 1.ZAINI_B._JASS.pdf]

Download (1MB) | Preview


The Royal Malaysian Police has launched the service friendly program among it members to improve their organizational image. This program is carried out with the members of the Royal Malaysian Police to uphold a high level of commitment in achieving intended objectives.
This study is aimed to see the relationship between the perception climate of the organization and the commitment in making the service friendly program a success among the police personals at the enquiry office in various police stations in Ampang Jaya, Selangor Police District. The result of the study shows that many respondents have a
high level of knowledge about service friendly program. Where as, the commitment of the respondents towards the program are only at a satisfactory level. The relationship between perceptions of organizational climate and the program commitment from the climatic dimension of the organizational does not show a strong relationship.
This is due to the culture in Royal Malaysian Police which exercise a strong discipline and orders from the superior and the rules of the force. Thus, the researcher propose that Royal Malaysian Police should conduct their internal study to find out which internal factor that can improve more the level of commitment among the members of the
organization. As such all policies of the Royal Malaysian Police that will be implemented can bring in a positive culture which is more permanent in nature and therefore help the organization to achieve its goals.

Item Type: Thesis (Masters)
Supervisor : UNSPECIFIED
Item ID: 991
Uncontrolled Keywords: Organizational Climate, Organizational Commitment, Police Officers, Police Station
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.7 Organizational Behavior.
Divisions: Faculty and School System > Sekolah Siswazah
Date Deposited: 16 Dec 2009 02:27
Last Modified: 24 Jul 2013 12:09
Department: Graduate School
URI: https://etd.uum.edu.my/id/eprint/991

Actions (login required)

View Item
View Item