Hubungan Antara Tekanan Kerja Dan Iklim Organisasi Dengan Prestasi Kerja. Satu Kajian Kes Di Kalangan Pegawai Pangkat Rendah, Polis Dan Konstabel

Corsesenu, Ibrahim (2001) Hubungan Antara Tekanan Kerja Dan Iklim Organisasi Dengan Prestasi Kerja. Satu Kajian Kes Di Kalangan Pegawai Pangkat Rendah, Polis Dan Konstabel. Masters thesis, Sekolah Siswazah.

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Abstract

The aim of this study is to examine the relationship between job stress and organizational climate with job performance among junior police officers and Constables at the 4th Battalion, General Operation Force (PGA), Central Brigade, Cheras, Kuala Lumpur. The respondents comprised 244 junior police officers and Constables. Three types of questionnaires, the demography of the respondents, Job Related Tension Index (JRTI) Questionnaire to measure stress and Work Environment Scale (WES) for the measurement of organizational climate were used. For the measurement of job performance, the annual confidential reports (Po1.160 Pin.6197) of respondents for the year 2000 were used. SPSS Package for Windows was used to analyze the data. The results showed that the respondents experienced low stress levels and confirmed that work stress had no "statistically significant" influence on job performance. This could be due to the fact that PGA are less exposed to solving daily community problems. This research also revealed that there was no "statistically significant" difference in job stress among officers of different ranks and by marital status. It was also found that the organizational climate has no "statistically significant" influence on job performance. This study also found that the combination of job stress and organizational climate had no "statistically significant" influence on job performance. Essentially this study points to the fact that there could be other factors that influence the work performance in this organization. This study looked at limited dimensions of stress and organizational climate. Future research could take a more indepth look at other dimensions of these constructs, as well as other variables such as motivation and other personality dimensions.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Job Stress, Organizational Climate, Job Performance, Junior Police Officers, Constables
Subjects: H Social Sciences > HV Social Pathology. Social and Public Welfare
Divisions: Faculty and School System > Sekolah Siswazah
Depositing User: Mrs Hafiza Mohd Akhir
Date Deposited: 28 Sep 2009 07:43
Last Modified: 24 Jul 2013 12:06
URI: http://etd.uum.edu.my/id/eprint/266

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