Perceptions of Langkawi people towards the effectiveness of local goverment in developing sustainable tourism industry

This study focuses on the effectiveness of local government from four areas which are; 1) cleanliness, 2) sustainable development, 3) law enforcement, 4) public facilities.
A quantitative approach with a survey method was used in this study. The survey was conducted in Langkawi using convenience sampling. In total, 200 respondents have answered the questionnaires. The findings show two factors are significant which are; 1) cleanliness and 2)sustainable development. The other two give insignificant result;
1) law enforcement and 2) public facilities. It shows that the importance of local authority among the residents is still ambiguous. The residents do not fully understand the role of local authority in the communal development. This study adds to further understanding of the role played by the local authority, an area which is under research in Malaysia.