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Learning organization, organizational innovativeness and the performance of small and medium enterprise in Bangkok, Thailand

Lalitsasivimol, Woraluck (2014) Learning organization, organizational innovativeness and the performance of small and medium enterprise in Bangkok, Thailand. DBA thesis, Universiti Utara Malaysia.

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Abstract

This study investigated the relationship between learning organization, organizational innovativeness and the performance of small and medium enterprise (SME) in Bangkok, Thailand. Previous research found the learning organization and performance of large, medium and small firms to have significant positive relationships. However, little is known about the mediating effects of organizational innovativeness on learning organization and organizational performance relationships. Therefore, a gap remains in the empirical confirmation. In this study, the independent variables of learning organization included seven observed variables, namely continuous learning, inquiry and dialogue, team learning, embedded systems, system connection, empowerment and strategic leadership. The dependent variable was organizational performance. Organizational innovativeness acts as the mediator between learning organization constructs and organizational performance. The method of quantitative data collection was conducted by using mail surveys. A response rate of 39.2 per cent was obtained for the analysis of Thai SMEs throughout Bangkok. Structural Equation Modeling (SEM) was used with the Analysis of Moment Structures (AMOS) 18.0 to analyze the data. This study found four dimensions, namely continuous learning, embedded system, system connection and strategic leadership to have significant impacts on organizational innovativeness. Two dimensions, namely inquiry and dialogue, and team learning were found to have significant impacts on organizational performance. Organizational innovativeness has a significant impact on organizational performance. At the same time, organizational innovativeness also acts as the mediator between four dimensions of learning organization and organizational performance. The findings will assist SME owners and managers and government policy makers in learning efforts and in fostering innovativeness leading to superior performance.

Item Type: Thesis (DBA)
Uncontrolled Keywords: learning organization, organizational innovativeness, organizational performance, small and medium enterprise
Subjects: H Social Sciences > HB Economic Theory > HB615-715 Entrepreneurship. Risk and uncertainty. Property
H Social Sciences > HD Industries. Land use. Labor. > HD58.9 Organizational Effectiveness.
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 14 Jan 2015 02:42
Last Modified: 14 Apr 2016 04:35
URI: http://etd.uum.edu.my/id/eprint/4307

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