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The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital

Badariah, Mohd Zahir (2013) The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this study was to investigate the relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses. Ninety six participants were randomly selected among nurses from Sultanah Bahiyah Hospital, Alor Setar, Kedah. A cross-sectional survey technique was employed in this study. Instrument for measuring job satisfaction was utilised from Weiss, Dawis, England, and Lofquist (1967) while instruments for measuring workload was developed by Houston, Meyer & Paewai (2006), the supervisory coaching was developed by Karasek (1985) and the work engagement instrument was developed by Schaufeli & Baker (2003). Data collected was analysed descriptively and inferentially through the Statistical Package for the Social Sciences (SPSS). Findings of this study suggested that there were significant relationship between supervisory coaching and work engagement with job satisfaction. However, no significant relationship was found between work load and job satisfaction among nurses in Sultanah Bahiyah Hospital, Alor Setar, Kedah. The findings of this study may provide guidelines for organizations such as hospitals and health centres to understand employees’ job satisfaction

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.9 Organizational Effectiveness.
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 22 Oct 2015 07:34
Last Modified: 17 Apr 2016 07:16
URI: http://etd.uum.edu.my/id/eprint/5070

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