The relationship between Islamic leadership, demographic and quality management practices at Islamic Business School, Universiti Utara Malaysia

The leaders are responsible for ensuring the quality standards are applied to the institution. Therefore, to ensure the required quality is achieved, the wise leader must know how to lead and manage the members of the institution. There are various approaches advocated by Western scholars on leadership style in quality management, but there are still shortcomings in respect of Islamic leadership in quality management practices. Therefore, the study will recommend how Muslim leaders leading and manage the organization to implement a good quality management practices in Islamic Business School. There are a number of leadership traits and principle which are laid down by Islam to manage quality standards as predetermined by department and university. All of
these leadership traits and principles are supported by either of the al-Quran and Sunnah
or other sources associated with Islam. They all practiced by the Prophet Muhammad (SAW) and Khulafa Al-Rasyidin. The study also aims to examine the relationship between demographic on quality management practices in Islamic Business School. This is because the study of demographic still not carried out by the previous study. The respondents comprised administrative staff at the Islamic Business School, University Utara Malaysia, which consists of academic and non-academic. A total of 56 staff as a whole is responded to the questionnaire. Several hypotheses have been built and tested using Pearson Correlation analysis to examine the relationship between independent
variables and the dependent variable. The findings showed Islamic leadership has a relationship with quality management practices, while from the six factors of demographic tested as gender, age, position, job classification, working years’ experience and level of education, only position do not have relationship towards quality management practices. Understanding the findings study allows Islamic Business School formulate and implement leadership development programs more effective. Some suggestions for organization and the future study also presented.