UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Core self-evaluation, psychological climate and employee engagement in hotel industry of Nigeria

Esther, Fadare Yewande (2016) Core self-evaluation, psychological climate and employee engagement in hotel industry of Nigeria. Masters thesis, Universiti Utara Malaysia.

[img] Text
s818599_01.pdf
Restricted to Registered users only

Download (903kB) | Request a copy
[img]
Preview
Text
s818599_02.pdf

Download (1MB) | Preview

Abstract

Employee engagement is an important part of human resource management that offers conducive platform for business to cope with uncertain conditions and as well provide opportunity for business to grow. Employee engagement is new practice in human resources that is used by organizations as a panacea for survival through uncertain and challenging industrial environments. Notwithstanding, studies over employee engagement and the predicting factors of employee engagement (i.e., core self-evaluation and psychological climate) are few in the academic realm of hospitality and tourism. Therefore, this study examines the effect of core self-evaluation and psychological climate on employee engagement among hotel employees in Lagos, Nigeria. A survey research was distributed among 150 hotel employees. However only 145 questionnaires were returned and usable which made up 96.7% of response rate. The findings of this study revealed that, both core self-evaluation and psychological climate have significant effects on employee engagement. The findings of this study imply that, the hotel environment must be made conducive for employees to help them evaluate themselves positively so that employees can be effectively engaged with their work in the hotels. Conclusions and discussions were inferred in details in the study.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Employee engagement, core self-evaluation and psychological climate, hotel sector
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 16 Jan 2017 17:28
Last Modified: 16 Jan 2017 17:28
URI: http://etd.uum.edu.my/id/eprint/5976

Actions (login required)

View Item View Item