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Employee engagement and job personal resources among nurses in Thailand: The mediating role of psychological conditions

Chanphet, Panadda (2015) Employee engagement and job personal resources among nurses in Thailand: The mediating role of psychological conditions. DBA thesis, Universiti Utara Malaysia.

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Abstract

High employee turnover has accounted for the shortage of manpower in nursing. It has become a worldwide issue in many countries including Thailand. This study aims to examine the relationships between job-personal resources and work engagement and the mediating role of psychological conditions in the relationship between job-personal resources and work engagement. The study was conducted in private hospitals of health tourism in Bangkok, Thailand. The sample consisted of 361 registered nurses. Questionnaires were used to collect the data on job-personal resources, work engagement, and psychological conditions. The findings reveal that the level of nurses’ work engagement is above moderate. The result of hierarchical multiple regressions analysis shows significant direct relationship between job-personal resources (self-efficacy, perceived supervisor support, and reward & recognition) and work engagement. Psychological conditions are found partially mediate the relationship between job-personal resources and work engagement. The results of this study provide decision makers, policy makers, and practitioners in the medical tourism industry with an understanding of the factors (job - personal resources and psychological conditions) that influence work engagement among nurses in private hospitals. Subsequently appropriate measures could be designed to enhance nurses’ work engagement and reduce their intention to quit. The findings of the study could contribute to the enhancement of the existing literature in the area of work engagement. Limitations of the study, recommendations and future research are also provided

Item Type: Thesis (DBA)
Uncontrolled Keywords: Job-personal resources, work engagement, nurses, health tourism, private hospitals
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 20 Jun 2017 11:09
Last Modified: 20 Jun 2017 11:09
URI: http://etd.uum.edu.my/id/eprint/6322

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