Mobile system for managing and mitigating the accommodation problems among students in Universiti Utara Malaysia (UUM)

Students either local or international experience different adjustment problems while moving one place to another place, and out of those problems, finding suitable accommodation is the most challenging one. However, at Universiti Utara Malaysia (UUM), the accommodation center for the students utilizing the traditional method for managing and processing the issues related to the students’ accommodation. Therefore, this project seeks to exploit the mobile technologies to enhance the accommodation process and increase the communication among the students and management of the resident. This project has three core objectives: identifying the requirements, analysis and designing, and evaluating the usability of the mobile accommodation system (MAS). To evaluate the usability of the MAS, a usability scale is used and feedbacks were collected from 40 students around the UUM campus. The results have revealed that the users strongly accepted and are satisfied with the interface functions, usability, integrity and other facilities for the application. Thus, students and accommodations staff can use the applications for managing their accommodation with successfully.