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Usability evaluation model for mobile e-book applications

Matraf, Munya Saleh Saeed Ba (2017) Usability evaluation model for mobile e-book applications. Masters thesis, Universiti Utara Malaysia.

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Abstract

Evaluation for mobile e-book applications are limited and did not address all the important usability measurements. Hence, this study aimed to identify the characteristics that affect user satisfaction on the usability of mobile e-book applications. Five characteristics that have a significant effect on the user satisfaction of mobile e-book applications have been identified namely readability, effectiveness, accessibility, efficiency, and navigation. A usability evaluation was conducted on three mobile e-book applications namely Adobe Acrobat Reader, Ebook Reader, and Amazon Kindle. 30 students from Universiti Utara Malaysia evaluated the mobile e-book applications and their satisfaction was measured using questionnaire. The outcomes discovered that the five characteristics (i.e., readability, effectiveness, accessibility, efficiency, and navigation) have a significant positive relationship with user satisfaction. This provides insights into the main characteristics that increase user satisfaction. It also designed a task scenario and a satisfaction questionnaire which help in evaluating mobile e-book applications.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Usability evaluation, User satisfaction, E-book applications.
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Awang Had Salleh Graduate School of Arts & Sciences
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 21 Nov 2017 01:28
Last Modified: 21 Nov 2017 01:28
URI: http://etd.uum.edu.my/id/eprint/6554

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