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Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study

Ravindran, Muniandy (2018) Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study. Masters thesis, Universiti Utara Malaysia.

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Abstract

Although there are numerous training programs have been conducted to employees at Chemicals Industry Sdn. Bhd, the number of accidents and customer’s complaints are still rather high. Hence, this qualitative study was carried out to study employee’s perspective of training effectiveness at Chemical Industry Sdn. Bhd. This study focuses on identifying factors that could influence the training effectiveness at Chemical Industry Sdn. Bhd. This study was conducted by using structured interviews session with 15 selected participants. The output of interviews was transcribed after each interview carried out and analysed by comparing each interview data to identify the mutual feedback that emerged. The data collected were analysed manually by using Excel sheet. Furthermore, for this study, Baldwin and Ford’s transfer of training model was used to support the research. The findings of the study show that training motivation, training design and working environment which were indicated in this model are the factors influencing the training effectiveness. However, the findings also indicated some new factors that could influence training effectiveness. This study has made some important contributions to the training effectiveness at Chemicals Industry Sdn. Bhd. from employee’s perspective.

Item Type: Thesis (Masters)
Uncontrolled Keywords: employee’s perspective, training effectiveness, Baldwin and Ford’s transfer of training, chemical industry
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.9 Organizational Effectiveness.
H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mr. Badrulsaman Hamid
Date Deposited: 23 Sep 2019 00:58
Last Modified: 23 Sep 2019 00:58
URI: http://etd.uum.edu.my/id/eprint/7416

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