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The impact of shift works on job satisfaction, physical health and illness of nurses in Hospital Tengku Ampuan Rahimah, Klang

Nor Syahila, Ahmad Marzuki (2018) The impact of shift works on job satisfaction, physical health and illness of nurses in Hospital Tengku Ampuan Rahimah, Klang. Masters thesis, Universiti Utara Malaysia.

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Abstract

Shift work is known as a job that does not follow the standard working schedule but usually involves two or three working schedules which are decided based on the suitability of the operations. Shift schedule is the main component for those who are involved in this kind of working system since this determines the working hour period of their working days. Shift schedule must be monitored and reviewed carefully in order to maintain the quality of work, productivity of the operations and efficiency of the process. There are many sectors applying this type of working method which includes the health care sector. This study evaluates the effect of shift work on nurses and the relationship of shift work with physical health and job satisfaction as well as identifies the main illness that is usually suffered by the nurses. 278 nurses at Hospital Tengku Ampuan Rahimah (HTAR), Klang were taken as sample and they were required to answer the questionnaires in order to provide the data for this study. Based on the analysis there was a positive relationship between shiftwork with job satisfaction, physical health and illness. Besides that, the common illness that is faced by the nurses which is passive lifestyle was able to be identified. Therefore, from the findings of the study, valuable guidance was able to be provided for researchers to identify the solutions in order to improve any issues related to shiftwork.

Item Type: Thesis (Masters)
Supervisor : Abdullah, Nor Azimah Chew
Item ID: 7596
Uncontrolled Keywords: shift work, job satisfaction, physical health, illness.
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 09 Jan 2020 06:36
Last Modified: 11 Aug 2021 04:39
Department: Othman Yeop Abdullah Graduate School of Business
Name: Abdullah, Nor Azimah Chew
URI: https://etd.uum.edu.my/id/eprint/7596

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