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Factors influencing work-life balance of bank employees in Kedah

Morisofaizan, Mokhtar (2022) Factors influencing work-life balance of bank employees in Kedah. Masters thesis, Universiti Utara Malaysia.

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Working in the banking industry in Malaysia is challenging. Bank employees had endured on working within intensive work environment and long working hours causing difficulty for them to strike a work-life balance. Considering stressful daily work, hence keeping a balanced work-life is imperative. Currently in Malaysia, study on bank employees’ work-life balance is scarce; hence holding the study is reasonable. Numerous research confirms on the influence of workload, extended working hours, perceived organizational support on work-life balance, where it was tested on various respondents. So, testing on predictors of bank employees’ work-life balance in Kedah is deemed reasonable. Quantitative method via survey was used. Respondents were hundred and sixty employees from various banks in Kedah. Data was analyzed and interpreted using the SPSS version 22.0 software. Six hypotheses were formulated to test on influence of independent variables on dependent variable, and test of difference of variable according to respondents' demographic. Result revealed that perceived organizational support has utmost influence on work-life balance whilst workload and extended working hours influence on work-life balance are trivial. There is no significant difference of work-life balance according to gender, department, and corporate rank, indicating all bank employees are having problem to maintain work-life balance regardless of their demographic background. The findings accentuate the importance of perceived organizational support to the bank employees that may profoundly change their work-life balance. Thus, it is essential for the bank management to provide full support, encouragement, and assistance to bank employees to boost their perceived organizational support that will improve their work-life balance. Perhaps, banks should review their human resource practices and policies as means to ensure bank employees’ work-life balance is equalized.

Item Type: Thesis (Masters)
Supervisor : Ku Ishak, Awanis and Jamaludin, Norzalila
Item ID: 10534
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.9 Organizational Effectiveness.
H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 09 May 2023 00:59
Last Modified: 09 May 2023 00:59
Department: Othman Yeop Abdullah Graduate School of Business
Name: Ku Ishak, Awanis and Jamaludin, Norzalila
URI: https://etd.uum.edu.my/id/eprint/10534

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