Influence of work-life conflict, career growth and job satisfaction on employee retention in FGV Trading Sdn Bhd

The problem of employee retention is a global challenge, affecting organizations of all sizes and across various industries. Losing competent employees can be detrimental to the organization, especially considering the intense competition prevalent in various industry. In fact, the costs associated with employee turnover extend far beyond the direct expenses of recruitment and training, encompassing a wide range of indirect costs such as decreased productivity, loss of institutional knowledge, disruption of project timelines, and damage to employee morale. Therefore, this study was conducted with the intention to investigate factors that might influence employee retention. The study examines the direct relationship between work-life conflict, job satisfaction, career growth and employee retention. In this study, the unit of analysis is the individual employees, and a quantitative approach was employed by collecting data using a proportional stratified random sampling technique through an online survey. A cross-sectional design was used involving 205 employees from nine departments. In this study, hypotheses for direct effect were tested using multiple regression analyses. Only one hypothesis was supported where career growth was found significantly positively related to employee retention. Even though work-life conflict was found significant but it was in the opposite direction indicating that the higher work-life conflict experienced by the employeer, the higher they will stay with the organization. The findings indicate that by having high opportunity for career growth, employees tend to have higher intention to stay with the organization.