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Credit Risk Management: A Case Study on Maybank Automobile Financial Services

Bentan, Ghazalli (2011) Credit Risk Management: A Case Study on Maybank Automobile Financial Services. Masters thesis, Universiti Utara Malaysia.

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A non performing loan is a loan which is either in default or is about to be, with a reasonable expectation that the loan will enter default even though it has not technically defaulted yet. As a general rule, banks prefer to avoid non performing loan because there is a risk mainly credit risk that they will not be able to recover the principal left on the loan, let alone the interest which has accrued. In hire
purchase, the facility is 'fragile' in nature due to its extensive exposure to credit risk issues such as weak income gross level, weak net disposable income, high
financing margin, financing of non popular model, high risk job sector, high risk business sector and fraudulent transactions. This dissertation is a case study on Maybank Automobile Financial Services non-performing loans problems. From the case study we find some essential factors
that contributed to the increasing default trend over the study period. The existence and implementation of Standard Practice Instruction (SPI), Credit Policy and Guidelines from relevant authority sometimes were 'ignored' by staff
or branches due to branches' robust business appetite to secure larger market share in vehicle financing. The issue is also due to information asymmetry leading to incomplete documentation and lack of information. This has worsened
the credit risk and operational risk situation. The study traces strategies taken to manage the high non performing loan rate and identifies more effective approaches taken by the bank to address the risks involved. The case study
reveals that it is of utmost importance to adopt a strong credit risk management culture through the practice of continuous, comprehensive and integrated approach in order to uphold high standard of credit underwriting.

Item Type: Thesis (Masters)
Supervisor : Ahmad, Nor Hayati
Item ID: 2634
Uncontrolled Keywords: Credit Risk Management, Case Study, Maybank Automobile Financial Services
Subjects: H Social Sciences > HG Finance
Divisions: College of Business (COB)
Date Deposited: 28 Dec 2011 01:21
Last Modified: 13 Apr 2022 00:45
Department: College of Business
Name: Ahmad, Nor Hayati
URI: https://etd.uum.edu.my/id/eprint/2634

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