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Influence of Job Characteristics and Job Satisfaction on Employee Performance

Arfanda, Audita (2011) Influence of Job Characteristics and Job Satisfaction on Employee Performance. Masters thesis, Universiti Utara Malaysia.

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The purpose of this study is to examine the relationship between job satisfaction and job characteristic on job performance. Therefore, a correlational study is engaged.
The populations of this study are the employees of PT. Bukaka, Indonesia. Total populations of the study are 853 (N) employees. According to the sample determination table provided by Sekaran (2003), the appropriate sample size for population of 853 is 265 (n). Thus, these 265 sample size would draw conclusions about the entire population of PT. Bukaka.
The results indicated that job autonomy, job variety and job feedback have a strong positive influence on employee job performance. Contrast with job satisfaction has no influence on performance. The findings were discussed and recommendations for further research were also addressed.
Future research, to be conducted in more than one organization, would strengthen the generalization of the present findings. The validity of supervisors’ ratings as performance indicators has been widely criticized. If alternative objective indicators for some performance measures such as productivity ratio, percentage of products that was rejected (quality), and the number of suggestions acquired from company record are used for assessments, much reliable results can be produced.

Item Type: Thesis (Masters)
Supervisor : Johari, Husna
Item ID: 2846
Uncontrolled Keywords: Job Characteristics, Job Satisfaction, Employee Performance
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: Othman Yeop Abdullah Graduate School of Business
Date Deposited: 24 Jun 2012 09:58
Last Modified: 12 Apr 2022 07:46
Department: Othman Yeop Abdullah Graduate School of Business
Name: Johari, Husna
URI: https://etd.uum.edu.my/id/eprint/2846

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