UUM Electronic Theses and Dissertation
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Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan

Shakkah, Moh'd Suliman Hassan (2012) Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan. PhD. thesis, Universiti Utara Malaysia.

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Abstract

The use of computer-based information system (CBIS) helps to facilitate decision makers and empowers them to make decisions in their workplace. A lower acceptance regarding the use of CBIS in private organizations in Jordan, however, leads to unsuitable decision making at various organizational level, which eventually incurred cost and time to organizations. This research, which is based on the Unified Theory of Acceptance and Use of Technology (UTAUT), has the following objectives: (1) to measure the acceptance level of CBIS in decision making in organizations in Jordan, (2) to identify the decision making attributes (relevant factors) that affect decision making, (3) to develop a conceptual model of acceptance and use of the CBIS in decision making in organizations in Jordan. A questionnaire consisting of the variables such as time, cost, benefits, resources, risk, performance expectancy, effort expectancy, social influence, facilitating conditions, behavior intention to use CBIS, actual use of CBIS, and decision making process of CBIS, were used to collect the data for this study. The population of the study was private organizations registered in Jordan. A total of 642 questionnaires were distributed with the usable questionnaires of 360 returned, with a response rate of 56.07%. The Structural Equation Modeling (SEM) technique was used to analyze the data. All the proposed variables were significant except facilitating conditions. This study suggests organizations to take concrete steps to train their employees regarding the use, adoption and ultimately acceptance of CBIS in decision making.

Item Type: Thesis (PhD.)
Supervisor : Sheik Osman, Wan Rozaini
Item ID: 3367
Uncontrolled Keywords: Decision Making, Decision Making Process, Unified Theory of Acceptance and Use of Technology.
Subjects: T Technology > T Technology (General) > T58.5-58.64 Information technology
H Social Sciences > HD Industries. Land use. Labor. > HD28-70 Management. Industrial Management
Divisions: Awang Had Salleh Graduate School of Arts & Sciences
Date Deposited: 20 Jun 2013 00:39
Last Modified: 14 Nov 2019 03:01
Department: Awang Had Salleh Graduate School of Arts & Sciences
Name: Sheik Osman, Wan Rozaini
URI: https://etd.uum.edu.my/id/eprint/3367

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