UUM Electronic Theses and Dissertation
UUM ETD | Universiti Utara Malaysian Electronic Theses and Dissertation
FAQs | Feedback | Search Tips | Sitemap

Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis

Noorhidayah, Ismail (2017) Relationship of job stress and role conflict with intention to leave : the case of car salesperson in Perlis. Masters thesis, Universiti Utara Malaysia.

[thumbnail of s818362_01.pdf]

Download (1MB) | Preview
[thumbnail of s818362_02.pdf]

Download (5MB) | Preview


In today's organization environment, intention to leave among employees have become one of the important issues that have being highlighted. If an organization has high level of intention to leave among their employees, this will lead to high turnover rate. Besides, it will give a lot of negative impact to the organization and also affecting the organization's effectiveness and performance. This situation may occur because all the organization's operations are running by the employees, these employees extremely important to the organization and not easily replace by other people. So, organization's top management should have a good policy or strategy to retain the employees in order to ensure that their organization always can perform better. Car salesperson is the one who play the most important role in the automotive industry to improve the industry. Thus, it is important to understand the factors that will influence the intention to leave among car salesperson. The main objective of this study is to analyze the relationship between job stress and role conflict with the intention to leave among the car salesperson in Perlis. Data was collected by using the questionnaires that have been distributed to 95 respondents; the population
included all automobile salespersons where altogether were 95 in their total numbers.
Findings of the research revealed that one of variables having significant relationship
with the intention to leave, which is job stress. The recommendations for the related
issue and future research were also discussed.

Item Type: Thesis (Masters)
Supervisor : Ahmad, Fais
Item ID: 7056
Uncontrolled Keywords: intention to leave, job stress, role conflict car salesperson
Subjects: H Social Sciences > HD Industries. Land use. Labor. > HD58.9 Organizational Effectiveness.
H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 26 Feb 2019 07:19
Last Modified: 10 May 2021 07:56
Department: School of Business Management
Name: Ahmad, Fais
URI: https://etd.uum.edu.my/id/eprint/7056

Actions (login required)

View Item
View Item