UUM Electronic Theses and Dissertation
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Gelagat Pematuhan Cukai di Kalangan Pembayar Cukai Individu di Wilayah Persekutuan Kuala Lumpur.

Bacho, Abdul Karim (2007) Gelagat Pematuhan Cukai di Kalangan Pembayar Cukai Individu di Wilayah Persekutuan Kuala Lumpur. Masters thesis, Universiti Utara Malaysia.

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This study is to investigate the level of tax compliance among tax payer in Malaysia, a case study in Kuala Lumpur Federal Territory. Its objective is to identify all factors
which influence non-compliance among tax payers. Out of 550 questionnaires posted, a total of 154 questionnaires were returned which equivalent to 28% response rate.
However, three questionnaires were discarded due to a substantial portions were left blank which considered uncomplete. This conclude that 151 complete questionaires was analyzed as a research data which equivalent to 27.45%. The data was analyzed and the result show that the level of tax compliance among tax payers are low. On the other hand, perception to Self Assesment System (STS), tax fairness and tax complexity which is an independent variable in this research, are relatively high. This research findings show that tax payer have a high perception to STS which proved that they have strong confidence that STs can benefited them in long run. Another two findings also showed regarding to their perception to tax fairness and tax complexity which tax payer believes that our tax system in Malaysia are fair enough and tax complexity in this country are quiet high.
Further analysis using t-test and ANOVA was performed and show that only workplace have a significant differences between tax compliance behaviour and demographic factors. Whereas Pearson Correlation Analysis and multiple regression analysis were conducted and found that tax payers perception to tax complexity was the one and only
independent variable which shows relation and contribute to the tax compliance behaviour. However the relations are relatively low which is r = 0.243, p < 0.001. This
findings pattern is share the sameness of previous research. Based on these findings, a suggestion was made to tax agency (in this case LHDNM) to conduct tax education
programme to increase tax compliance awareness among tax payer. A suggestion also made to tax agency to improved tax management system in order to decrease the perception to tax complexity among tax payer.

Item Type: Thesis (Masters)
Supervisor : UNSPECIFIED
Item ID: 71
Uncontrolled Keywords: Tax, Tax Compliance, Tax Payer, Self Assesment System
Divisions: College of Business (COB)
Date Deposited: 18 Jun 2009 03:33
Last Modified: 24 Jul 2013 12:05
Department: Faculty of Business Management
URI: https://etd.uum.edu.my/id/eprint/71

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