The relationship between safety performance and safety climate in utilities industry, Indah Water Konsortium Sdn. Bhd (Northen Regional)

The utility industry is a field of work with a high risk of exposure to hazards. Work operations classified as dangerous, difficult and dirty have exposed workers to potential workplace accidents, bacterial infections and in worse situations resulting in death. Weak occupational health and safety management systems and ineffective risk controls are believed to be the cause of the decline in organizational safety performance. Creating a safety climate that covers all levels in the organization is the backbone of achieving excellent safety performance. Therefore, this study was conducted empirically to investigate safety climate elements that are believed to have a relationship with safety performance. Indah Water Konsortium Sdn. Bhd (Northern Region) is an organization that operates and maintains the national sewage system, has been selected as a research organization. Consisting of eleven (11) operational units, the research method was carried out quantitatively with a questionnaire survey distributed to 291 respondents consisting of IWK staff. Descriptive analysis and pearson correlation analysis were performed on the acquisition of research data through the Statistical Package for Social Science (SPSS) Version 27 software. The results of the analysis found all four (4) research hypotheses (management commitment, safety promotion policy, safety rules and procedures, and involvement workers) are supported or in other words accepted. These findings provide valuable guidance to researchers and practitioners to identify solutions that can improve safety and health in the workplace.