UUM Electronic Theses and Dissertation
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Exploring the phenomenon of quiet quitting: a qualitative study

Nurul Afifah, Hamidi (2026) Exploring the phenomenon of quiet quitting: a qualitative study. Masters thesis, Universiti Utara Malaysia.

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Abstract

This study explores the emerging phenomenon of ‘quiet quitting’ and its implications within the workplace. The primary objectives are to identify the factors contributing to employees’ intention to disengage from work beyond minimum requirements and to examine how such behaviour influences productivity, organizational culture, and employee well-being. A qualitative research approach was employed, involving semi-structured interviews with four participants from the same sector. The data were analysed using ATLAS.ti to generate themes and insights. Findings reveal that quiet quitting is driven by factors such as work-life imbalance, lack of recognition, and limited career growth opportunities. The study also highlights its impact on reduced productivity, strained workplace relationships, and adverse effects on mental health. Overall, the research provides valuable insights for organizations to address quiet quitting through improved workplace practices, recognition systems, and employee support initiatives

Item Type: Thesis (Masters)
Supervisor : Mohd Noor, Annuar Aswan
Item ID: 12172
Uncontrolled Keywords: Quiet quitting, implication within workplace, organizational culture, employee well-being, work life imbalance
Subjects: H Social Sciences > HF Commerce. > HF5549-5549.5 Personnel Management. Employment
Divisions: School of Business Management
Date Deposited: 26 May 2026 03:01
Last Modified: 26 May 2026 03:01
Department: School of Business Management
Name: Mohd Noor, Annuar Aswan
URI: https://etd.uum.edu.my/id/eprint/12172

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