Impact of job autonomy, organizational commitment and job satisfaction on job stress among healthcare workers in Pulau Pinang

Job stress among healthcare workers is a critical issue that can adversely affect employee well-being and organizational performance, particularly within public healthcare services. This study aims to examine the relationships between job autonomy, organizational commitment, and job satisfaction on job stress among healthcare workers at Klinik Kesihatan in Pulau Pinang. A quantitative cross-sectional research design was employed. Data were collected using a structured questionnaire administered to 98 healthcare workers, including doctors, nurses, medical assistants, and support staff. The research instruments were adapted from validated scales, namely the Job Autonomy Scale, Organizational Commitment Questionnaire, Job Satisfaction Survey, and Job Stress Scale. Data analysis was conducted using SPSS version 26, incorporating descriptive analysis, Pearson correlation, and multiple linear regression. The findings revealed that job autonomy, organizational commitment, and job satisfaction were significantly and negatively correlated with job stress. Regression analysis further indicated that organizational commitment and job satisfaction were significant predictors of job stress, whereas job autonomy did not show a significant effect. In conclusion, enhancing organizational commitment and job satisfaction plays a vital role in reducing job stress among healthcare workers. The findings of this study are expected to provide valuable insights for healthcare administrators and policymakers in developing effective strategies and interventions to improve employee well-being and strengthen the overall quality of public healthcare services.