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Engaged at work: the effects of job autonomy, worklife balance, and inclusive leadership in hotel industry

Nurul Sofiya, Azly (2026) Engaged at work: the effects of job autonomy, worklife balance, and inclusive leadership in hotel industry. Masters thesis, Universiti Utara Malaysia.

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Abstract

The purpose of this research is to investigate the affect between job autonomy, worklife balance, and inclusive leadership to employee engagement among employees at hotel industry. The population for this study consists of employees those who working in hotel company. The respondents were full-time employees with at least two years of experience and from various departments withing the hotel industry. This study used simple random sampling technique to choose the respondents. This study also used quantitative research approach. Moreover, data for this study were obtained by distributing google form questionnaire to sample size of 136 employees. Statistical Package for Social Science (SPSS) was used to analyse the data. Self-Determination Theory (SDT) and Social Exchange Theory (SET) was used in this research to examine the effect between job autonomy, work-life balance, and inclusive leadership to employee engagement among employees at hotel industry. Hypothesis tested using Pearson Correlation and Multiple Regression in this research. The results indicate that job autonomy and inclusive leadership correlated with employee engagement, while work-life balance did not show a significant effect. Overall, two out of three hypothesis were supported based on the results of this study.

Item Type: Thesis (Masters)
Supervisor : Abd Halim, Siti Noorjannah
Item ID: 12193
Uncontrolled Keywords: Job Autonomy, Work-Life Balance, Inclusive Leadership, Employee Engagement, Hotel Industry
Subjects: H Social Sciences > HF Commerce. > HF5548.7-5548.85 Industrial Psychology
Divisions: School of Business Management
Date Deposited: 07 Jun 2026 02:31
Last Modified: 07 Jun 2026 02:31
Department: School of Business Management
Name: Abd Halim, Siti Noorjannah
URI: https://etd.uum.edu.my/id/eprint/12193

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